Cookies and Privacy Policy

Thank you for visiting us! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or practices concerning your personal information, please get in touch with us at

01 Right to privacy

We will never collect or publish any personal information without your explicit permission. Any personal information you share with us will be treated with the highest standards of security and confidentiality, and our privacy guidelines comply with European laws.


The information we collect through our forms may be used in the following ways:

  • To personalise your experience
  • To improve our website
  • To administer a contest, promotion, survey or other site feature
  • To send relevant emails

02 How we collect information

We use Google Analytics, Search Console and Adwords, and HubSpot to help analyse how users use the site. The tools use cookies to anonymously collect standard Internet log information and visitor behaviour information. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google and HubSpot. This information is then used to evaluate visitors' website use and compile statistical reports on website activity.


The personal information we gather through forms is stored in our encrypted Microsoft CRM and HubSpot CRM- and marketing system. We don't collect any sensitive personal data in our systems. We use cookies to optimise your experience on your website.


03 How long do we store information

We intend data from opted-in contacts until they revoke that op-in or have not engaged with any Energy Innovation Hub Greater Copenhagen content for two years. If they do so, we only want to unsubscribe any of our followers from our marketing updates. Customer data will be stored for a maximum of 5 years to comply with reporting and accounting requirements and provide customers with copies of previously completed work if required.


04 Third-party information sharing

Energy Innovation Hub Greater Copenhagen only uses information as defined in this policy. We will never sell, trade or otherwise share your personally identifiable or anonymised data. This does not include trusted third parties that support us in operating our website or servicing our visitors as long as these partners comply with our privacy guidelines. We may be required to release information when this is mandatory to comply with the law or to protect your or our rights, property or safety.


We only share your personal data with our trusted third parties when it's necessary to deliver a requested service.


Personally identifiable information includes information which can be used to identify you. For example, personally identifiable information includes your name, email address, address and phone number.


05 When you have signed up for an event

When you sign up for an event through one of our website forms, you give us permission to handle your information in the ways necessary to arrange the event. This sometimes means that we will share your provided information with event partners, not from Energy Innovation Hub Greater Copenhagen. We only share your personal data when it's necessary to deliver a requested service, and we only share it with trusted third parties.


At our events, photographs and/or videos might be taken and later used in promoting similar events and Energy Innovation Hub Greater Copenhagen in general. You have the right to request the removal of photos/videos. Email with your request.


06 Unsubscribe and the right to be forgotten

You can unsubscribe from our emails at any time. We include detailed unsubscribe instructions at the bottom of each email. Additionally, you can email to unsubscribe. Following European law, you have the right to see what data we have collected, and you have the right to request the removal of this data. Email with your request.


07 Consent and changes

By using this website, you consent to our website's privacy policy. Any updates to the privacy policy will be reflected on this page. This page was last updated in February 2023.